Services & pricing below are real. Hero stats and the testimonial are still placeholder demo content — swap those for your actual numbers when ready.
Monitoring 340+ endpoints right now

IT that stays quietly reliable, so you don't have to think about it.

Will and Way IT Solutions is the outsourced IT department for small, growing businesses — helpdesk, cybersecurity, cloud, and network management, watched 24/7 by people who pick up the phone.

LIVE SYSTEM STATUS — DEMO DATA
ALL SYSTEMS OPERATIONAL
Harbor Logistics — file server Online Uptime 99.98% Ping 12ms
Clearview Dental — network Online Uptime 99.99% Ping 9ms
Anders & Cole Law — backups Verified Last run 2:14am Size 412GB
Third Rail Coffee Co — POS network Online Uptime 99.95% Ping 15ms
99.98%
Average client uptime
<15min
Avg. helpdesk response
24/7
Monitoring & on-call
60+
Businesses supported
What we do

Five service areas. One team.

No juggling five vendors. We manage the systems your business runs on, and who has access to them.

Microsoft 365 Administration

User provisioning, license management, Exchange Online, Teams, SharePoint/OneDrive, tenant configuration, and M365 security settings including MFA and Conditional Access.

Managed Security

Endpoint protection, security baselines, vulnerability management, phishing and email security, security monitoring, and incident response coordination.

Managed Network Solutions

Firewalls, routers, switches, and wireless APs — plus VLANs, DHCP, DNS, VPN, network monitoring, firmware updates, and documentation.

Identity & Access Management

User lifecycle management, joiner/mover/leaver processes, RBAC, privileged accounts, access reviews, and SSO. We don't just manage your Microsoft 365 — we manage who has access to your company's data.

Managed Backup & Business Continuity

Microsoft 365, endpoint, server, and cloud backup, with backup monitoring, restore testing, and disaster recovery planning.

Pricing

Straightforward packages, per user.

Three tiers covering everything from basic IT management to a full outsourced IT department. Minimum 10 users.

The Will — Basic managed IT
The Will & Way — Our primary package
The Way Forward — Full IT management

The Will

For small businesses that primarily need IT management.
$89/user/mo
Minimum 10 users
  • Microsoft 365 administration
  • User management
  • Help desk
  • Device management
  • Patch management
  • Network monitoring
  • Basic security
  • Backup monitoring
Get started

The Way Forward

For companies that want us to be their IT department.
$189/user/mo
Minimum 10 users
  • Everything in The Will & Way, plus:
  • Managed firewall, switches & Wi-Fi
  • VPN & network monitoring
  • Network documentation
  • Advanced IAM
  • Backup & disaster recovery
  • Strategic IT planning
  • Quarterly technology reviews
Get started

All pricing subject to a technology assessment and final scope. Microsoft licensing, hardware, and third-party software billed separately.

Flexible

Or build your own plan.

Choose only the services your business needs. Each service is priced independently, so you can build a package that fits your budget.

Microsoft 365 Management
User administration, Exchange Online, Teams, SharePoint, licensing, Entra ID, and M365 support.
$35/user/mo
Cybersecurity & Endpoint Protection
Microsoft Defender, endpoint security, MFA, Conditional Access, policies, and monitoring.
$40/user/mo
Identity & Access Management
User lifecycle management, access control, RBAC, security groups, SSO, and access reviews.
$25/user/mo
Network Management
Firewall, router, switch, Wi-Fi, VPN, VLAN, DNS/DHCP, monitoring, and documentation.
$150–$300/location/mo
Backup & Business Continuity
M365 and endpoint/server backup, backup monitoring, restore testing, and DR planning.
$25/user/mo
Minimum managed services commitment: $750–$1,000/month.
One-time & project work

Additional professional services.

Available alongside any package.

New employee onboarding$100–$200/user
Employee offboarding$100–$200/user
Microsoft 365 migration$2,000–$10,000+
Network deployment$1,500–$10,000+
Firewall replacement$750–$2,500
Server deployment$2,000–$8,000+
Office relocation$2,500–$10,000+
Entra ID / M365 security hardening$1,500–$5,000
Cybersecurity assessment$1,500–$5,000
Wi-Fi deployment$1,500–$7,500+
Why businesses switch to us

IT support that doesn't disappear after the sale.

  • Flat monthly pricing — no surprise invoices for routine support
  • A dedicated technician who knows your setup, not a rotating queue
  • Proactive monitoring catches most issues before you'd notice them
  • Onboarding new hires and offboarding old ones handled for you
  • Clear monthly reporting on what we fixed and what's next
Industries we know well

Built for the businesses that can't afford downtime.

Healthcare & dental Legal Logistics Retail & hospitality Professional services Nonprofits Manufacturing Law firms Accounting firms Insurance agencies Construction companies Property management Real estate companies
"

Before Will and Way IT Solutions, IT was whoever on staff was least busy that day. Now it's just handled — we haven't had a real outage in over a year.

— DEMO TESTIMONIAL · Operations Director, Regional Healthcare Group

Get a free network & security assessment.

No obligation — we'll show you exactly where you're exposed and what it'd take to fix it.

Book a 20-minute call