IT Solutions built around your business. You have the Will, we have the Way forward. Email us at [email protected] or fill out the form below. We look forward to serving you.
340+ endpoints protected by SentinelOne, monitored right now

Microsoft 365 managed end-to-end. Every endpoint protected by SentinelOne.

Will and Way IT Solutions is the outsourced IT department for small, growing businesses — full Microsoft 365 administration and SentinelOne-powered endpoint protection, backed by 24/7 monitoring from people who pick up the phone. Serving clients nationwide, with on-site support across Dallas-Fort Worth.

99.98%
Average client uptime
<15min
Avg. helpdesk response
24/7
Monitoring & on-call
60+
Businesses supported
What we do

Microsoft 365 management and SentinelOne endpoint protection, at the core.

No juggling five vendors. We manage the systems your business runs on, and who — and what — has access to them.

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Microsoft 365 Administration

User provisioning, license management, Exchange Online, Teams, SharePoint/OneDrive, tenant configuration, and M365 security settings including MFA and Conditional Access.

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Managed Endpoint Protection — SentinelOne

SentinelOne-powered endpoint protection and EDR on every device, with security baselines, vulnerability management, phishing and email security, 24/7 security monitoring, and incident response coordination.

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Managed Network Solutions

Firewalls, routers, switches, and wireless APs — plus VLANs, DHCP, DNS, VPN, network monitoring, firmware updates, and documentation. Cisco Meraki is our preferred platform, and we support other vendors too.

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Identity & Access Management

User lifecycle management, joiner/mover/leaver processes, RBAC, privileged accounts, access reviews, and SSO. We don't just manage your Microsoft 365 — we manage who has access to your company's data.

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Managed Backup & Business Continuity

Microsoft 365, endpoint, server, and cloud backup, with backup monitoring, restore testing, and disaster recovery planning.

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Coming Soon

Software Keys & Licensing

Need software licenses or keys for your business? Soon you'll be able to purchase directly through our partner site, PierKeys.com.

Coming Soon
Pricing

Straightforward packages, per user.

Three tiers covering everything from basic IT management to a full outsourced IT department. Minimum 10 users.

The Will — Basic managed IT
The Will & Way — Our primary package
The Way Forward — Full IT management

The Will

For small businesses that primarily need IT management.
$89/user/mo
Minimum 10 users
  • Microsoft 365 administration
  • User management
  • Help desk
  • Device management
  • Patch management
  • Network monitoring
  • Basic security
  • Backup monitoring
Get started

The Way Forward

For companies that want us to be their IT department.
$189/user/mo
Minimum 10 users
  • Everything in The Will & Way, plus:
  • Managed firewall, switches & Wi-Fi
  • VPN & network monitoring
  • Network documentation
  • Advanced IAM
  • Backup & recovery testing (full disaster-recovery-as-a-service quoted separately)
  • Strategic IT planning
  • Quarterly technology reviews
Get started

All pricing subject to a technology assessment and final scope. Microsoft licensing, hardware, and third-party software billed separately at cost plus a standard management fee.

Flexible

Or build your own plan.

Choose only the services your business needs. Each service is priced independently, so you can build a package that fits your budget. Note: These services are also available as add-ons to enhance your plan with the exception of 'The Way Forward' plan.

Microsoft 365 Management
Full M365 administration — user admin, Exchange Online, Teams, SharePoint, licensing, Entra ID, and M365 support.
$35/user/mo
Endpoint Protection — SentinelOne
SentinelOne endpoint protection & EDR on every device, plus MFA, Conditional Access, security policies, and 24/7 monitoring.
$40/user/mo
Identity & Access Management
User lifecycle management, access control, RBAC, security groups, SSO, and access reviews.
$25/user/mo
Network Management
Firewall, router, switch, Wi-Fi, VPN, VLAN, DNS/DHCP, monitoring, and documentation.
$150–$300/location/mo
Backup & Business Continuity
M365 and workstation backup, backup monitoring, restore testing, and DR planning. Server backup quoted separately per server.
$30/user/mo
Minimum managed services commitment: $750–$1,000/month.
One-time & project work

Additional professional services.

Available alongside any package. Remote services are available nationwide; hardware and on-site projects are available to Dallas-Fort Worth clients only.

New employee onboardingNationwide$100–$200/user
Employee offboardingNationwide$100–$200/user
Microsoft 365 migrationNationwide$2,000–$10,000+
Network deploymentDFW on-site$1,500–$10,000+
Firewall replacementDFW on-site$750–$2,500
Server deploymentDFW on-site$2,000–$8,000+
Office relocationDFW on-site$2,500–$10,000+
Entra ID / M365 security hardeningNationwide$1,500–$5,000
Cybersecurity assessmentNationwide$1,500–$5,000
Wi-Fi deploymentDFW on-site$1,500–$7,500+
Why businesses switch to us

IT support that doesn't disappear after the sale.

  • Flat monthly pricing — no surprise invoices for routine support
  • A dedicated technician who knows your setup, not a rotating queue
  • Proactive monitoring catches most issues before you'd notice them
  • Onboarding new hires and offboarding old ones handled for you
  • Clear monthly reporting on what we fixed and what's next
Industries we know well

Built for the businesses that can't afford downtime.

Healthcare & dental Legal Logistics Retail & hospitality Professional services Nonprofits Manufacturing Law firms Accounting firms Insurance agencies Construction companies Property management Real estate companies
Our story

Where there's a will, there's a way.

In the Navy, you go by your last name. Mine is Williams — so it didn't take long before people just started calling me "Will."

I used to say, only half-joking, "Where there's a will there's a way — and I'm Will." It became a running joke long before it was a company name, but it stuck because it was true: whatever the task, I found a way to get it done, and get it done right.

After my time in the service, I started Will and Way IT Solutions because I saw too many small businesses stuck choosing between IT support they could afford and IT support that actually paid attention. Attention to detail isn't optional when you're the one a business trusts with its systems and data — it's the whole job, and it's the standard I hold every client's environment to, especially when it comes to security.

At the end of the day, I got into this because I genuinely like helping people solve real problems — not selling them more than they need. Every package on this page is built around that: solid, secure IT management that doesn't try to break a small business's budget.

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Service-Disabled Veteran-OwnedU.S. Navy veteran
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CompTIA Security+ CertifiedSecurity-first approach to every engagement
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Small business focusedEnterprise-grade IT, without the enterprise price tag

Get a free, no risk, consultation.

No obligation — we'll discuss your needs and help tailor the best solution to suit them.

We'll reach out within one to two business days to schedule a time.

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